At Allen Edwin Homes we pride ourself in making sure that every customer has a memorable experience. We know that life is full of many daily responsibilities and commitments, but building a home with us should not have to be one. We've simplified the process in order to make home building not only easy, but fun as well. Once you've moved into your home, our services do not stop there. We have our devoted Customer Care Department to continue to take care of you for years to come.
Western Michigan Customer Care Department
Covered Counties Include: Muskegon, Ottawa, Kent, Ionia, Allegan, Barry, Van Buren, Kalamazoo, Calhoun, St. Joseph, Berrien, Branch County and Indiana.
Eastern Michigan Customer Care Department
Covered Counties Include: Clinton, Eaton, Ingham, Livingston, Washtenaw, Genesee, Oakland and Wayne County.
In the event of an evening or weekend emergency which poses an immediate health or safety issue, the after hours pager number is available to you to request emergency service. This number is 1-866-644-4919. An Allen Edwin Homes representative will return your page as soon as possible. If it is determined the request is an emergency, appropriate action will be taken.
In the event of an Emergency
The ACC form is used for major exterior changes (i.e. fences, sheds, decks) to any home located in an Association. The form is used to notify the Association’s Architectural Committee of the projects and to receive approval before work is started. This ensures that the style, location, and zoning is within the Association's guidelines. For any questions regarding the ACC form, please contact Brenda Hill: (269) 321.2610 ext 242 or firstname.lastname@example.org.
From the day you begin your homebuilding process, we're committed to making the experience as smooth as possible. The Homeowner's Manuals are provided to assist you during and after the purchase of your new home. Click on the Homeowner's Manual below to view or print.
The Allen Edwin Homes Expectations Manual will help guide you through the process of design, construction, and completion.
This manual details what to expect during the time that your home is being build and what stages your home will go through.
Your guide to home ownership. A listing of what's covered under warranty, who to contact if problems arise and how to keep your home in great shape for the long haul.
Spring Escrow has started in all of our markets. Please visit the Spring Escrow page for more details and FAQs.