Warranty

During Normal Hours After Normal Hours
If you are a new owner in need of a warranty request, please fill out this form:Online Service Request Form alternatively, you can download a PDF of our service form here:Post Move-in Service Request Form- PDF

and return it by any of the following methods:

E-mail

Fax: Toll-Free 1-866-581-9297

Mail: 2186 East Centre Street Portage, MI 49002

Drop off: Corporate Office (same as mailing address)

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In the event of an evening or weekend emergency which poses an immediate health or safety issue, the after hours pager number is available to you to request emergency service. This number is 269-577-0585. An Allen Edwin Homes representative will return your page as soon as possible. If it is determined the request is an emergency, appropriate action will be taken. Items considered an Emergency: Fire: DIAL 911 Whole House Power Outage: Contact your local utilities provider.Gas Leak: Contact your local utilities provider.Kalamazoo County Consumers Energy 800-477-5050

Grand Rapids: Michcon 800-395-4005

No Water: Contact your local water department

No Heat: Contact Allen Edwin Homes after hour emergency pager 269-577-0585

Water Leak: Contact Allen Edwin Homes after hour emergency pager 269-577-0585

Sewage Back Up: Contact Allen Edwin Homes after hour emergency pager 269-577-0585

Electrical Wiring Short: Contact Allen Edwin Homes after hour emergency pager 269-577-0585