Home Sales: We offer both in-person and virtual showings. A maximum of 3 people are allowed in attendance and includes an Allen Edwin Sales Counselor. We require the Health Screening Questionnaire be filled out prior to any in-person showings. All present during the showing must wear a face mask. We have over 30 quick occupancy homes along with interactive floor plans to help you design, price and build your new home.
Closings: For our homeowners, we continue to close homes that are complete with a certificate of occupancy. Mortgage companies, banks and credit unions are deemed as “essential services” and remain open to funding and closing homes. For a link to view Allen Edwin Home’s Preferred Lenders, please Click Here.
Warranty/Customer Care/Winter Escrow: In accordance with the Executive Order all in home scheduled meetings including New Home Orientations, scheduled warranty and customer care work and winter escrow work will be delayed.
- Western Michigan Customer Care Department
- Covered Counties Include: Muskegon, Ottawa, Kent, Ionia, Allegan, Barry, Van Buren, Kalamazoo, Calhoun, St. Joseph, Berrien and Branch County
- (269) 350-2117
Southeast Michigan and Mid Michigan Customer Care Department
- Covered Counties Include: Clinton, Eaton, Ingham, Livingston, Washtenaw, Genesee, Oakland and Wayne County.
- (248) 876-4238
Indiana Customer Care Department
- (574) 892-6490
In the event of an evening or weekend emergency which poses an immediate health or safety issue, the after hours pager number is available to you to request emergency service. This number is 1-866-644-4919. An Allen Edwin Homes representative will return your page as soon as possible. If it is determined the request is an emergency, appropriate action will be taken.
In the event of an Emergency
- Fire: DIAL 911
- Whole House Power Outage: Contact your local utilities provider.
- Gas Leak: Contact your local utilities provider.
- No Water: Contact your local water department
Internal Operations: Allen Edwin Homes has moved virtually all internal operations to work from home.
Please take the necessary steps to protect yourself as outlined by the CDC. Click Here for More Information
If you have any questions or concerns; we are still here and dedicated to getting you into your dream home. You can e-mail us at OSA@allenedwin.com or call at (269) 321-2600.