Allen Edwin Homes of Portage, Michigan Recognized Among The Top Customer Service Leaders in The Residential Construction Industry
Thursday March 12, 2020
GuildQuality’s 2020 Guildmaster Award Honors Allen Edwin Homes
Portage, MI, March 12th, 2020-Allen Edwin Homes of Portage, MI received a 2020 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 700+ eligible applicants, Allen Edwin Homes is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2020 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Allen Edwin Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We are excited to share this award with our team members, our trade partners, our homeowners and our Realtor community,” said Mike McGivney, Vice President of Sales and Marketing for Allen Edwin. “The Gulidmaster Award is an honor and distinction among homebuilders that is coveted. It is never one of our stated goals within our team to achieve the Guildmaster Award, but rather an outcome of our team’s Vision; ‘To build homes that enrich the lives of our customers and those that build them.’”
For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Allen Edwin Homes
Allen Edwin Homes, one of Michigan’s largest builders, was established in 1994 in Portage, Michigan and builds in over 100 great communities across Southeast MI, Kalamazoo, Grand Rapids, Lansing, the West Michigan Lakeshore and Indiana. Priced from $100,000s to $500,000s, all Allen Edwin Homes are RESNET® Certified Energy Smart Homes and include a 10 Year Structural Warranty backed by the RWC®. For more information about any of Allen Edwin Home’s new communities, please call 800-906-1033 or visit www.allenedwin.com.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.